privacy

Eden Smith Group Ltd and its subsidiaries are committed to safeguarding the privacy of all individuals whose data we collect, process, and manage. This updated policy reflects our dual role as a data controller and data processor, outlining how we collect, protect, and use your data responsibly, particularly in the context of our consulting and recruitment services.

By leveraging leading technologies like Microsoft and Force24, we ensure that our processes are secure, efficient, and designed to enhance your experience as a candidate, client, or business partner.

Your Data and the Company

Why We Collect Your Data

The Company provides staffing, consulting, and workforce transformation services to support career development, recruitment, and personnel growth within the sectors of data, analytics, and technical transformation. Your data is collected to:

Identify and match you with career opportunities.
Address evolving staffing and consulting needs within your organization.
Maintain accurate records to ensure seamless service delivery over the long term.

How Long Do We Retain Your Data?

To provide continuity in our services, we retain your data for as long as it is relevant to your career or business needs. If no meaningful interaction occurs for a period of seven years, we will securely delete your information.

What Data Do We Keep?

We collect and process personal identifiable information (PII) and professional details, including:

Contact information (e.g., name, email, phone).
Employment history, qualifications, and skills.
Preferences for roles, industries, and career progression.
Notes from communications with our team.
Additional data may be collected during employment or consulting agreements, with changes disclosed to you upon successful placement.

How We Use Your Data

We use both manual and automated processes to:

Match your profile to job opportunities or consulting needs.
Send relevant communications about market trends, events, or updates.
Analyse trends to improve the services we offer.

How Do We Collect Your Data?

User data may be collected through:

Professional platforms where you have shared your CV or profile (e.g., LinkedIn, job boards).
Direct interactions via email, phone, or in-person meetings.
Attendance at events, webinars, or industry groups where you’ve consented to data sharing.
Information provided by your employer as part of contractual agreements.

We comply with all source-specific privacy policies and advise you to review them for additional details.

How We Protect Your Data

We prioritise the security of your data by using advanced technology and best practices:

Cloud security: All systems, including internal storage and email platforms, are secured through Microsoft Azure and Force24, featuring multi-layered security and encryption.
Network protection: Websites and platforms are SSL/TLS certified and hosted on secure servers.
Consultant training: Our staff undergo regular GDPR and data security training to ensure best practices in data handling.

Who Do We Share Your Data With?

To provide tailored services, we may share your data with:

Clients: Organisations looking for candidates or consulting expertise.
Service providers: Vendors who support our operational and marketing efforts, such as Force24.
Event partners: Sponsors of industry events, roundtables, or whitepapers that you attend or register for.

We anonymise or tokenise your data wherever possible and share only the necessary information, subject to strict contractual agreements.

Your Rights and How to Exercise Them

As the data owner, you have the right to:

Access and be informed about the data we hold.
Request corrections to inaccurate information.
Request erasure of data unless legitimate business or legal interests apply.
Restrict or object to processing, including automated profiling.
Data portability to transfer your information to another service.

To exercise these rights, you can submit a Subject Access Request (SAR) to our Data Protection Officer at:

Email: sar@edensmith.co.uk

Post: Eden Smith Ltd, 26 Dorset Gardens, Rochford, Essex, England, SS4 3AH

Your request should include:

Full name as per our records.
A description of your request and the rights you are exercising.
Valid photo identification for verification.

We aim to acknowledge SARs within 72 hours and resolve them within 30 days upon verifying your identity.

Automated Processing and Profiling

While The Company utilises keyword and text analysis to match opportunities, all final decisions involve human oversight to ensure fairness and reduce bias.

Contact the ICO

If you have questions about our privacy policy or wish to escalate concerns, you may contact the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk

Postal Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Eden Smith is dedicated to transparency, trust, and protecting your data as we help shape the future of careers in data, analytics, and transformation.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services.

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy .

Marketing

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.

Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists.

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

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